Privacy Policy

Introduction

DVC Duncanville Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or services.

Information We Collect

We collect information that you voluntarily provide to us when you request a quote, contact us, or use our services. This may include:

• •Your name, address, phone number, and email address
• •Property information and project details
• •Payment information when you hire our services
• •Communication records, including emails and phone calls

We may also collect technical information automatically when you visit our website, such as your IP address, browser type, and pages viewed. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect for the following purposes:

• •To provide quotes and respond to your inquiries
• •To schedule and perform concrete services
• •To process payments and maintain records
• •To communicate with you about your project
• •To send occasional updates about our services (you can opt out at any time)
• •To improve our website and customer service

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing

We may share your information with trusted third parties who help us operate our business, such as:

• •Payment processors to handle transactions
• •Service providers who assist with scheduling and communication
• •Professional advisors, such as accountants and lawyers

These third parties are required to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and property.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Your Rights

You have the right to:

• •Access the personal information we hold about you
• •Request corrections to inaccurate information
• •Request deletion of your information (subject to legal requirements)
• •Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: